The skills associated with supervising a team differ from those required to lead a team. Effective managers require both skills to achieve a company’s goals and objectives on an ongoing basis. This course reviews delegating, managing time, setting goals and expectations, providing feedback, and resolving conflict.
Learning Objectives
- Define requirements for particular tasks
- Set expectations for your staff
- Set SMART goals for yourself
- Help your staff set SMART goals
- Assign work and delegate appropriately
- Provide effective, appropriate feedback to your staff
- Manage your time more efficiently
- Help your team resolve conflicts
- Develop skills to manage effectively in particular situations
- Understand what a new supervisor needs to do to get started on the right path