Conflict is unavoidable. How you deal with it can vary the outcome greatly. Productive discourse through a conflict can raise awareness of others’ perspectives and lead to innovative solutions. Not managed, conflict can damage relationships and hurt your business. This Conflict Resolution course presents a methodical process you can employ to resolve minor and major disagreements and conflicts.
Learning Objectives
- Gain a solid understanding of the styles
- You will learn a foundation to find common ground and foster solution-building